By engaging with Lullaby Dreams or visiting our website, lullabydreamsncs.com, you agree to these Terms and Conditions. Please read them carefully, as they govern your use of our services.
1. Services
Lullaby Dreams provides overnight newborn care, feeding support, sleep conditioning, and postpartum doula services. All services are subject to availability and must be scheduled in advance. We reserve the right to refuse service based on availability, safety concerns, or other reasonable grounds.
2. Payment and Fees
Payment for services is due at the time of booking or as specified in your service contract. All fees are non-refundable unless otherwise stated. Cancellations or rescheduling may incur fees, as outlined in your agreement. Any disputes regarding payments will be handled in accordance with applicable consumer protection laws.
3. Client Responsibilities
You agree to:
- Provide accurate and complete information about your newborn’s needs, medical conditions, and your preferences.
- Maintain a safe and suitable environment for our staff during service delivery.
- Notify us promptly of any changes to your contact details or service requirements.
4. Data Protection
We process your personal data in compliance with the General Data Protection Regulation (GDPR). For details on how we collect, use, and protect your data, please review our Privacy Policy. By using our services, you consent to the processing of your data as described therein.
5. Limitation of Liability
Lullaby Dreams is not liable for any injury, loss, or damage arising from our services, except in cases of gross negligence or willful misconduct. Our services are not a substitute for professional medical advice or healthcare. You are responsible for consulting healthcare professionals for medical concerns.
6. Confidentiality
We maintain the confidentiality of all personal and sensitive information shared during our services, as outlined in our Privacy Policy. You agree not to disclose confidential information about our staff or services without prior written consent.
7. Termination of Services
We reserve the right to terminate services if:
- You fail to comply with these terms or your service contract.
- The environment is deemed unsafe for our staff or your newborn.
- Your behavior compromises the safety or well-being of our staff or others.
You may terminate services by providing written notice, subject to any cancellation fees outlined in your agreement.
8. Governing Law
These Terms and Conditions are governed by the laws of [Your Jurisdiction, e.g., Massachusetts, USA]. Any disputes will be resolved in the courts of [Your Jurisdiction]. If you are in the EU, you may also have rights under GDPR to resolve disputes through your local supervisory authority.
9. Changes to Terms
We may update these Terms and Conditions to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or our website. Continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
For questions or concerns about these Terms and Conditions, contact us at +17747071111 or via our website at lullabydreamsncs.com.
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